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Questions
The registered office is located in Shelton Street, London, but we have quality control centers in Germany, Hong Kong, the UK, Italy, etc. It is possible to place an order from the online store.
All shipments depart directly from the factory and pass through our Quality Control Center (the location depends on the model you order, i.e., Germany, UK, Hong Kong, Italy, etc.), and then get shipped to your home.
Unfortunately, as shipments are international, we do not accept payment on delivery because there are no international couriers that accept this type of payment.
We require 3-5 days to prepare the shoes. Shipping typically takes about 7-14 business days via DHL, Royal Mail, FedEx, etc. Once your package is dispatched, the tracking number will be sent to your mailbox.
We accept credit card and PayPal as payment methods, both of which offer buyer protection. This makes it easy for you to request a chargeback if we are unable to resolve any issues for you. You can find all our customer reviews regarding the quality of our products and the services we offer easily on our website, social media platforms, or elsewhere on the web.
Yes, we do. Feel free to reach out to us, and we'll gladly inform you whether the model and size you're looking for are available or not.